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Shipping and Returns

Below are our shipping costs. Shipping Costs will be applied for each delivery address on an order. Lead times are listed under each piece.

Order Total Standard Shipping Cost
$0.00 – $6.00 $0.00
$6.01 – $30.00 $6.00
$30.01 – $50.00 $9.00
$50.01 – $75.00 $12.00
$75.01 – $100.00 $15.00
$100.01 – $150.00 $17.00
$150.01 – $200.00 $22.00
$200.01 – $300.00 $26.00
$300.01 – $400.00 $33.00
$400.01 – $500.00 $39.00
$500.01 – $750.00 $49.00
$750.01 – $1000.00 $64.00
$1000.01 – $1500.00 $86.00
$1500.01 – $2000.00 $104.00
$2000.01 – $3000.00 $124.00
$3000.01 – $4000.00 $150.00
$4000.01 – $5000.00 $200.00
$5000.01 – $7500.00 $300.00
$7500.01 – $10000.00 $400.00
$10000.01 – $15000.00 $450.00

 

Returns

Please inspect items immediately upon arrival for damage. If you would like to return something, please contact us within 7 business days to facilitate your return. Custom items are final sale. Shipping fees are non-refundable.

Items that are marked “final sale,” “custom,” or “made-to-order” are not returnable, nor can we adjust prices for items within an order or cancel orders. You can find out if an item is not eligible for return in its product description.

Return shipping and restocking fees

Return shipping and restocking fees may apply based on your preferred form of credit. Original shipping costs are not refundable.

Original Form of Payment

Return shipping and restocking fees will be deducted from your refund when you choose to have your original form of payment credited. See below for more information about shipping and restocking fees.

FedEx items

For items shipped via FedEx that are eligible for return, there is a flat $20 return fee per shipment. If you are returning multiple items that arrived in separate shipments, each item will incur a separate $20 fee.

White-glove and entryway items

For items shipped via white-glove or entryway delivery that are eligible for return, the return shipping fee will be a flat $250 fee per shipment and a $50 restocking fee per shipment.

International Shipping

Our ability to ship internationally depends on the item. To inquire about a specific item, please email info@roomsecret.com.

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